COVID-19 Policy/Procedures –
To keep our staff and patients safe, we are limiting access to our clinic.
Please call or text our front desk from your vehicle.

Our plan for providing preventative eye care during the COVID-19 pandemic

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Nondiscrimination Statement

Discrimination is Against the Law

White Bear Eye Clinic & Optical complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  White Bear Eye Clinic & Optical does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

White Bear Eye Clinic & Optical:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

 

○ Qualified sign language interpreters

○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

  • Provides free language services to people whose primary language is not English, such as:

○ Qualified interpreters

○ Information written in other languages

If you need these services, contact U.S. Department of Health and Human Services

If you believe that White Bear Eye Clinic & Optical has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:  U.S. Department of Health and Human Services, 200 Independence Ave SW, HHH Building, Washington DC 20201, 800-868-1019.  You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance, U.S. Department of Health and Human Services is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.